Hi all,
I am new to Joomla! and am helping someone with their site. It needed to be updated from v3.10 to v4, which I did. This worked, but then I had to update the hosting site (Chemicloud) to php 8 from 7.4. When I did that, Joomla admin page and the site I am working on returned an error stating that "The apcu Cache Storage is not supported on this platform".
So I changed the php version back (in Chemicloud) and in Joomla I changed the cache storage setting from Apcu to Redis. However, I did not change the socket path and I think that is the problem with my site now. It's now returning an error message that says "Redis connection failed". I'll include a screenshot of this below. I can't log in to the Joomla admin to change this, it's only returning with this error page.
I've seen a lot of posts talking about editing via php but I have no idea how to do this, and where to find the solution to this specific problem. I did backup the original site to my computer so I have a copy of it from before updating Joomla. I can also access php my admin and cPanel through Chemicloud. I just don't know how to edit the php without messing up the site more.
Ideally, I'd like to change the cache back to apcu or turn it off completely, whichever is possible through php. Please let me know any solutions to my problem, or a good place to find them. I've done a lot of research and haven't found anything very helpful but I may have overlooked something.
Thanks in advance for your time!
I am new to Joomla! and am helping someone with their site. It needed to be updated from v3.10 to v4, which I did. This worked, but then I had to update the hosting site (Chemicloud) to php 8 from 7.4. When I did that, Joomla admin page and the site I am working on returned an error stating that "The apcu Cache Storage is not supported on this platform".
So I changed the php version back (in Chemicloud) and in Joomla I changed the cache storage setting from Apcu to Redis. However, I did not change the socket path and I think that is the problem with my site now. It's now returning an error message that says "Redis connection failed". I'll include a screenshot of this below. I can't log in to the Joomla admin to change this, it's only returning with this error page.
I've seen a lot of posts talking about editing via php but I have no idea how to do this, and where to find the solution to this specific problem. I did backup the original site to my computer so I have a copy of it from before updating Joomla. I can also access php my admin and cPanel through Chemicloud. I just don't know how to edit the php without messing up the site more.
Ideally, I'd like to change the cache back to apcu or turn it off completely, whichever is possible through php. Please let me know any solutions to my problem, or a good place to find them. I've done a lot of research and haven't found anything very helpful but I may have overlooked something.
Thanks in advance for your time!
Statistics: Posted by olivia_r — Thu Aug 15, 2024 2:28 am