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General Questions/New to Joomla! 5.x • Re: Joomla 5 update failed - what to do now?

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Welcome to the Joomla forum!

More information is required. It is not clear if the actual Joomla update reported an error or if the update process completed but neither the frontend nor the backend can be accessed.

If a PHP fatal error stops both the website and the backend, the culprit is usually an incompatible plugin. The version of the Helix Ultimate could be out of date or at least its error handling routine is incompatible.

Please post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that the configuration can be reviewed.

Statistics: Posted by toivo — Tue May 14, 2024 7:31 am



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